Privacy policy

Privacy & Cookies Policy

Lymefield Garden Centre Ltd acknowledges that your personal information is sensitive and private and as such it will always be treated with respect and confidentiality. Your information is only used in accordance with the Data Protection Act (2018) which was established as a process to govern online electronic communications.  The Act enables you access to any data we have about you. Under these data protection regulations, you have the right to have your personal information removed at any time from Lymefield Garden Centre Ltd or indeed, any other company. We make this option clear and simple to achieve for all our customers. We always keep your personal information safe and secure and take a proactive approach to be compliant with government regulations about data protection.

Information stored and collected about you allows us to improve our services or products for you. We may also use your information for the following purposes: to process your order, manage your online account, manage your Lymefield Loyalty card membership and if you agree: to email you about other products and services we think you will like.

If information is requested from our website concerning services or products offered, we may use your data.  Products or services which may be of interest to you can also be offered by Lymefield Garden Centre if permission has been granted. Notification of changes or improvements may be sent to you concerning product or service changes that could affect our service to you.

Existing customers can be contacted on the topic of goods or services related to a previous sale if we feel you might be interested in these additional goods and services. Identifiable data, which could be used to disclose who you are, is never shared.  We only provide statistical data about our visitors to third parties like advertisers to ensure your privacy.

Links might be discovered on our site that belongs to third parties.  Any third-party website on our site has a privacy policy. If you visited any website via, you should check their own Privacy Policy. We do not accept liability or responsibility for their privacy policies or terms of service, based on our lack of control over these third-party links.

Privacy Policy

Our Privacy Policy is contained below and explains the personal information that Lymefield Garden Centre Ltd collects about you, how we use it & how it is processed by us.

Who we are?

Lymefield Garden Centre Ltd is a family-run garden centre and is the data controller of the personal information processed via this Website. We collect information about you and your interaction with us to enable us to provide you with our services. How the data we collect about you can be used is based on the consent and choices that you provide us with.

What information do we collect about you?

Data can be collected and processed when you use our website. Please familiarise yourself with our methods of collection including but not limited to, your name, address, email address, and phone number.

PLEASE NOTE: We do not store credit card details nor do we share customer details with any 3rd parties.

How do we collect information about you? 

If you register for information or complete a purchase by filling out a form, you accept that we can collect the information provided. Members of the Lymefield Loyalty Card scheme when joining the scheme will complete a form and you accept that we collect the information provided to be part of the Loyalty Card Scheme. If you use the Loyalty Card when making a purchase in-store, your data will be collected onto the tilling system. Lymefield Garden Centre Ltd only uses the personal information provided directly by you when you complete this information. Any communication on our website or to Lymefield Garden Centre staff allows us to collect information. Circumstances may arise when we need to gather information about your computer to help provide appropriate services or products to you. The data gathered is solely statistical data, which will not be shared with advertisers. Cookies are used on our website to gather information on how a visitor uses our services. All computers and devices have the option to decline cookies. Your web browser should include an “enable” button: the deactivation of which will decline the use of cookies. It is important that you understand that by declining cookies you may be limiting your access to sections of our website. Visit www.allaboutcookies for more information about cookies and declining their use. Please read our Cookies Policy below for more information about the cookies used on our website.

How will we use the information about you?

The facts collected about you are statistical only. No identifying information will be shared about our visitors and how they made use of our site.  No personal details will ever be shared with third parties.

How do we communicate with you?

Contact or communications from our website, as a new customer or if you have shopped with us before, is only made if you have granted us permission. These communications are only offered for information you consented to and for no other unrelated information. We need your permission to be able to contact you via email or post. If you are a Lymefield Loyalty card member, we also need your permission to keep you up to date about your membership and exclusive offers. You can change your mind on your preferences at any time and can opt-out of communication with us whenever you want to.

How do you get access to your information?

You have the right to request a free copy of the information that we hold about you at any time. If you would like a copy of some or all of your personal information, please email or write to us at Lymefield Garden Centre Ltd, Lymefield Broadbottom, Hyde, SK14 6AG. Before we process this request, we will need proof of identification to ensure the data is matched correctly and safe to be sent to you.

Other websites

In certain circumstances, we may offer you the opportunity to grant permission for trusted third parties to use your data. This permission would be granted by you regarding unrelated products or services that you may be interested in. We or third parties can only contact you regarding this information if consent has been provided for information collection. Data that you do not want us or third parties to use can be withheld, once consent has been given regarding our collection of your data.  We will always provide you with an opportunity to decline communications and our or third-party data usage.

Changes to our Privacy Policy

By using our website, you hereby consent to our Privacy Policy and agree to its terms. We keep our Privacy Policy under regular review, and we will place any updates on our website here.

How to contact us

We hope this Privacy Policy has been helpful in setting out the way we handle your data. If you have any queries, comments or requests this Privacy Policy and should you wish to get in touch, please contact us at or write to us at Lymefield Garden Centre, Lymefield, Broadbottom, Hyde SK14 6AG.

This Privacy Policy was last updated on 06/05/2021.

Cookies Policy

Thank you for visiting (“Website”) or (“Website”).  This cookie notice applies to the Website, any website, or branded pages on third-party platforms (e.g. YouTube and Facebook) and applications accessed or used through such websites or platforms which are operated by or on behalf of Lymefield (“Lymefield Site”).

By using a Lymefield Site, you are consenting to our use of cookies and other tracking technology in accordance with this notice. If you do not agree to our use of cookies and other tracking technology in this way, you should set your browser settings accordingly or not use the Lymefield Site. If you disable cookies that we use, this may impact your user experience while on the Lymefield Site.
When using a mobile device to connect to the internet, you should also refer to the privacy notice of the specific App you are using to understand its specific data collection practice.

What are Cookies?

Cookies are small text files that are stored on your computer when you interact with our online service, these files collect standard internet log information.
There are two types of cookies, often referred to as first-party cookies and third-party cookies. First-party cookies are small text files that are stored on your computer directly by or on behalf of us. Third-party cookies are text files that are stored by a third-party website which you are browsing and It is important to highlight that cookies are not harmful to your computer and they do not store important information such as credit card details.
See below for details on what information is collected by cookies and how we use that information. For more information about the kind of data we collect, please read our Privacy Policy.
Further information on cookies is available from

First-party cookies

We use first-party cookies to gain a better understanding of how visitors use our website. Cookies help us tailor to your personal needs, log visitor behaviour information such as the pages you view, which website brought you to, and how long you spend on your visit. Data gained from these cookies are used to track how visitors interact with our website which enables us to identify any potential issues as well as make improvements to the online experience. If you wish to order products from our website, you need to have first-party cookies enabled.

Third-party cookies

We also feature carefully selected suppliers to help us optimise our marketing. These suppliers will also place cookies (of the third-party variety) on your computer. If you would like to opt out of this activity then you have the option to block these cookies using your browser settings.
We use Google Analytics to understand how the Website is being used in order to improve the user experience. User data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at
Social share buttons – these enable users to share or bookmark pages of the Website. There are buttons for Twitter, Facebook ‘Like’, and others. In order to implement these buttons and connect them to the relevant social networks and external sites, there are scripts from domains outside of You should be aware that these sites are likely to be collecting information about what you are doing on the internet including You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out or delete such information.

How to remove cookies?

It is possible to block cookies from websites you visit by setting your internet browser to not accept them or to remove them entirely. The website provides instructions on how to do this.
Please be advised that as a result of removing or not accepting cookies, some of our welcome features may not function such as automatic login to your account which is enabled by cookies remembering your password and username.
A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at