Privacy & Cookies Policy
Lymefield Garden Centre Ltd acknowledges that
your personal information is sensitive and private and as such it
will always be treated with respect and confidentiality.
Your information is only used in accordance with the Data Protection Act (2018) which was established a process to govern
online electronic communications. The Act enables you access to
any data we have about you. Under these data protection
regulations, you have the right to have your personal information
removed at any time from Lymefield Garden Centre Ltd or indeed, any
other company. We make this option clear and simple to achieve for
all our customers.
We always keep your personal information safe and
secure and take a proactive approach to being compliant with
government regulations about data protection.
Information stored and collected about you allows
us to improve our services or products for you. We may also use
your information for the following purposes: to process your order,
manage your online account, manage your Lymefield Loyalty card
membership and if you agree: to email you about other products and
services we think you will like.
If information is requested from our website
concerning services or products offered, we may use your data.
Products or services which may be of interest to you can also be
offered by Lymefield Garden Centre, if permission has been granted.
Notification of changes or improvements may be
sent to you concerning product or service changes that could affect
our service to you.
Existing customers can be contacted on the topic
of goods or services related to a previous sale, if we feel you might
be interested in these additional goods and services.
Identifiable data, which could be used to
disclose who you are, is never shared. We only provide
statistical data about our visitors to third parties like advertisers
to ensure your privacy.
Links might be discovered on our site that belong
to third parties. Any third-party website on our site has a
responsibility for their privacy policies or terms of service, based
on our lack of control over these third-party links.
explains the personal information that Lymefield Garden Centre Ltd
collects about you, how we use it & how it is processed by us.
Where we stand on privacy
Who we are?
Lymefield Garden Centre Ltd is a family-run
garden centre and is the data controller of the personal information
processed via this Website. We collect information about you and your
interaction with us to enable us to provide you with our services.
How the data we collect about you can be used is based on the consent
and choices that you provide us with.
What information do we collect about you?
Data can be collected and processed when you use our website. Please familiarise yourself with our methods of collection including but not limited to, your name, address, email address and phone number.
How do we collect information about you?
If you register for information or complete a purchase by filling out a form, you accept that we can collect the information provided. Members of Lymefield Loyalty Card scheme when joining the scheme will complete a form and you accept that we collect the information provided to be part of the Loyalty Card Scheme. If you use the Loyalty Card when making a purchase in store, your data will be collected onto the tilling system. Lymefield Garden Centre Ltd only uses the personal information provided directly by you when you complete this information.
Any communication on our website or to Lymefield Garden Centre staff allows us to collect information. Circumstances may arise when we need to gather information about your computer to help provide appropriate services or products to you. The data gathered is solely statistical data, which will not be shared with advertisers.
Cookies are used on our website to gather
information on how a visitor uses our services. All computers and devices have the
option to decline cookies. Your web browser should include an
“enable” button: the deactivation of which will decline the use
of cookies. It is important that you understand that by
declining cookies you may be limiting your access to sections of our
website. Visit www.allaboutcookies for more information about cookies and declining their use. Please read our Cookies Policy for more information about the cookies used on our website.
How will we use the information about you?
The facts collected about you are statistical
only. No identifying information will be shared about our visitors
and how they made use of our site. No personal details will
ever be shared with third parties.
Our communication with you
Contact or communications from our website, as a
new customer or if you have shopped with us before, is only made if
you have granted us permission. These communications are only offered
for information you consented to and for no other unrelated
information. We need your permission to be able to contact you
via email or post. If you are a Lymefield Loyalty card member, we
also need your permission to keep you up to date about your
membership and exclusive offers. You can change your mind on your
preferences at any time and can opt out of communication with us
whenever you want to.
Access to your information
You have the right to request a free copy of the
information that we hold about you at any time. If you would like a
copy of some or all of your personal information, please email
email@example.com or write
to us at Lymefield Garden Centre Ltd, Lymefield Broadbottom, Hyde,
SK14 6AG. Before we process this request, we will need proof of
identification to ensure the data is matched correctly and safe to be
sent to you.
In certain circumstances,
we may offer you the opportunity to grant permission for trusted
third parties to use your data. This permission would be granted
by you regarding unrelated products or services that you may be
interested in. We or third parties can only contact you regarding
this information if consent has been provided for information
collection. Data that you do not want us or third parties to use can
be withheld, once consent has been given regarding our collection of
your data. We will always provide you with an opportunity to
decline communications and our or third-party data usage.
By using our website, you hereby consent to our
under regular review, and we will place any updates on our website
How to contact us
Policy and should you wish to get in touch, please contact us
or write to us at Lymefield Garden Centre, Lymefield, Broadbottom,
Hyde SK14 6AG.
Thank you for visiting www.lymefield.com ("Website")
or www.lymefield.co.uk (“Website”).
This cookie notice applies to the Website, any website or branded pages on
third party platforms (e.g. YouTube and Facebook) and applications accessed or
used through such websites or platforms which are operated by or on behalf of Lymefield
By using a Lymefield Site, you are consenting to our use of
cookies and other tracking technology in accordance with this notice. If you do
should set your browser settings accordingly or not use the Lymefield Site. If
you disable cookies that we use, this may impact your user experience while on
the Lymefield Site.
When using a mobile device to connect to the internet, you
should also refer to the privacy notice of the specific App you are using to
understand its specific data collection practice
What are Cookies?
Cookies are small
text files which are stored on your computer when you interact with our online
service, these files collect standard internet log information.
There are two types
of cookie, often referred to as first party cookies and third party cookies.
First party cookies are small text files which are stored on your computer
directly by or on behalf of us. Third party cookies are text files which are
stored by a third party website which you are browsing www.lymefield.com and www.lymefield.co.uk. It is important to highlight that cookies
are not harmful to your computer and they do not store important information
such as credit card details.
See below for
details on what information is collected by cookies and how we use that
information. For more information about the kind of data we collect, please
on cookies is available from www.allaboutcookies.org
We use first-party cookies
to gain a better understanding on how visitors use our website. Cookies help us
tailor to your personal needs, log visitor behaviour information such as the
pages you view, which website brought you to www.lymefield.com and how long you
spend on your visit. Data gained from these cookies is used to track how
visitors interact with our website which enables us to identify any potential
issues as well as make improvements to the online experience. If you wish to
order products from our website the you need to have first party cookies
We also feature
carefully selected suppliers to help us optimise our marketing. These suppliers
will also place cookies (of the third party variety) on your computer. If you
would like to opt out of this activity then you have the option to block these
cookies using your browser settings.
We use Google
analytics to understand how the Website is being used in order to improve the
user experience. User data is all anonymous. You can find out more about
Google’s position on privacy as regards its analytics service at https://policies.google.com/technologies/cookies
Social share buttons – these enable users to share or
bookmark pages of the Website. There are buttons for Twitter, Facebook ‘Like’
and others. In order to implement these buttons and connect them to the
relevant social networks and external sites, there are scripts from domains
outside of www.lymefield.com. You
should be aware that these sites are likely to be collecting information about
what you are doing on the internet including www.lymefield.com.
You should check the respective policies of each of these sites to see how
exactly they use your information and to find out how to opt out, or delete,
How to remove cookies?
It is possible to
block cookies from websites you visit by setting your internet browser to not
accept them or to remove them entirely. The website allaboutcookies.org provide
instructions on how to do this.
Please be advised
that as a result of removing or not accepting cookies, some of our welcome
features may not function such as automatic log in to your account which is
enabled by cookies remembering your password and username.
A guide to
behavioural advertising and online privacy has been produced by the internet
advertising industry which can be found at www.youronlinechoices.eu.